Account and sign-in
Use the same email address you registered with. If your password is not working, choose “Forgot password?” on the member sign-in screen and follow the secure reset link.
MulaRun support
We’ll help you
keep moving.
Simple help for your account, activities and connected running services. No judgement—just the next useful step.
A missing activity
Open MulaRun, refresh your activities, then confirm the activity is visible in Apple Health on iPhone or Health Connect on Android. A newly completed activity can take a short time to arrive.
Duplicate activities
MulaRun identifies imported activities by their source and provider ID. If the same walk or run appears twice from different sources, keep one source connected and report the affected dates.
Disconnect a provider
You can revoke MulaRun from the provider’s connected-app settings. MulaRun stops importing new activities after access is revoked; existing activity records remain until you delete them or request account deletion.
Delete your account
Open Account deletion from the MulaRun app, or use the public account-deletion page. After signing in and confirming, your account and associated personal data are permanently removed.
Connected services
Health and connected services
Apple Health
On iPhone, Apple Health access is optional and read-only. Open Connected services under You to import supported walking, running and hiking workouts after you grant permission.
Google Health Connect
On Android, allow MulaRun read access in Health Connect. MulaRun imports supported walking, running and hiking sessions only after you grant permission.
Strava and direct COROS connections are being kept for a later release and are not offered in the first public version.
Need more help?
Email the MulaRun team.
Include your MulaRun account email, phone model, activity date, activity source and a short description of what happened. We will use these details only to investigate and respond to your request.
hello@mularun.comAccount deletion →